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Endereço Nota Erros Avisos

www.esp.ce.gov.br/2011/05/30/fale-conosco-ouvidoria/

81.83 87 194
Recomendações Avaliadas
1.1 Respeitar os Padrões Web.

Recomendações

Número Descrição Quantidade Linhas Código Fonte
1.1.3 Presença de CSS(s) in-line 63 473 616 618 619 620 620 621 621 622 623 624 625 626 627 628 629 629 630 631 632 633 634 639 640 641 648 649 655 656 657 658 659 660 661 661 661 662 668 669 674 675 676 677 678 678 678 678 678 680 688 689 690 691 692 693 693 693 698 699 863 889 892 895
1.1.4 Presença de CSS(s) interno 3 267 283 925
1.1.5 Presença de javascript(s) in-line 4 731 737 743 749
1.1.6 Presença de javascript(s) interno 9 33 40 317 759 932 941 947 962 964
473 <![CDATA[<div class="d-block d-sm-block d-md-none d-lg-none d-xl-none cc-mobile-menu" style="overflow: hidden;"> <header class="cc-header"> <div class="container-fluid"> <div class="row"> <div class="col-auto"> <nav class="navbar navbar-dark" role="navigation"> <button class="navbar-toggler collapsed px-0 py-1 border-0" type="button" data-toggle="collapse" data-target="#menu-mobile" aria-controls="menu-mobile" aria-expanded="false" aria-label="Menu"> <span class="icon-bar top-bar"></span> <span class="icon-bar middle-bar"></span> <span class="icon-bar bottom-bar"></span> </button> <div id="menu-mobile" class="collapse navbar-collapse mt-3"><ul id="menu-principal-1" class="nav navbar-nav"><li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children dropdown menu-item-9 nav-item"><a title="Institucional" href="#" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="dropdown-toggle nav-link" id="menu-item-dropdown-9">Institucional</a> <ul class="dropdown-menu" aria-labelledby="menu-item-dropdown-9" role="menu"> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-9262 nav-item"><a title="Quem é quem" href="https://www.esp.ce.gov.br/institucional/quem-e-quem-2/" class="dropdown-item">Quem é quem</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7169 nav-item"><a title="Estrutura Organizacional" href="https://www.esp.ce.gov.br/institucional/estrutura-organizacional-2/" class="dropdown-item">Estrutura Organizacional</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-24481 nav-item"><a title="Histórico" href="https://www.esp.ce.gov.br/historico/" class="dropdown-item">Histórico</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7171 nav-item"><a title="Gestão Estratégica" href="https://www.esp.ce.gov.br/institucional/gestao-estrategica/" class="dropdown-item">Gestão Estratégica</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7170 nav-item"><a title="Contec" href="https://www.esp.ce.gov.br/institucional/contec/" class="dropdown-item">Contec</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10164 nav-item"><a title="Legislação" href="https://www.esp.ce.gov.br/institucional/legislacao/" class="dropdown-item">Legislação</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-17483 nav-item"><a title="Ouvidoria" href="https://www.esp.ce.gov.br/institucional/ouvidoria/" class="dropdown-item">Ouvidoria</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-10165 nav-item"><a title="Download" href="https://www.esp.ce.gov.br/download/" class="dropdown-item">Download</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-21390 nav-item"><a title="Aplicativos" href="https://www.esp.ce.gov.br/aplicativos/" class="dropdown-item">Aplicativos</a></li> </ul> </li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children dropdown menu-item-7175 nav-item"><a title="Educação" href="#" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="dropdown-toggle nav-link" id="menu-item-dropdown-7175">Educação</a> <ul class="dropdown-menu" aria-labelledby="menu-item-dropdown-7175" role="menu"> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7224 nav-item"><a title="Educação Permanente" href="https://www.esp.ce.gov.br/ensino/diretoria-de-educacao-permanente-e-profissional-em-saude/" class="dropdown-item">Educação Permanente</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7220 nav-item"><a title="Desenvolvimento Educacional" href="https://www.esp.ce.gov.br/ensino/desenvolvimento-educacional/" class="dropdown-item">Desenvolvimento Educacional</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7223 nav-item"><a title="Residências em Saúde" href="https://www.esp.ce.gov.br/ensino/residencia-em-saude/" class="dropdown-item">Residências em Saúde</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-30322 nav-item"><a title="ESP Virtual" href="https://espvirtual.esp.ce.gov.br/" class="dropdown-item">ESP Virtual</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-23225 nav-item"><a title="PPP 2022" href="https://www.esp.ce.gov.br/ppp-2020/" class="dropdown-item">PPP 2022</a></li> </ul> </li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-27711 nav-item"><a title="Inovação" href="https://www.esp.ce.gov.br/inovacao/" class="nav-link">Inovação</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-28808 nav-item"><a title="Inteligência" href="https://www.esp.ce.gov.br/inteligencia-2/" class="nav-link">Inteligência</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children dropdown menu-item-7176 nav-item"><a title="Pesquisa" href="#" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="dropdown-toggle nav-link" id="menu-item-dropdown-7176">Pesquisa</a> <ul class="dropdown-menu" aria-labelledby="menu-item-dropdown-7176" role="menu"> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-23217 nav-item"><a title="Revista Científica" href="https://cadernos.esp.ce.gov.br/index.php/cadernos" class="dropdown-item">Revista Científica</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-7227 nav-item"><a title="Gerência de Pesquisa em Saúde" href="https://www.esp.ce.gov.br/pesquisa/gepes/" class="dropdown-item">Gerência de Pesquisa em Saúde</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-23525 nav-item"><a title="Comitê de Ética em Pesquisa – CEP" href="https://www.esp.ce.gov.br/pesquisa/comite-de-etica-em-pesquisa-cep/" class="dropdown-item">Comitê de Ética em Pesquisa – CEP</a></li> </ul> </li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-18780 nav-item"><a title="Seleções" href="https://www.esp.ce.gov.br/selecoes-esp-ce/" class="nav-link">Seleções</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-9071 nav-item"><a title="Serviços" target="_blank" href="https://www.esp.ce.gov.br/servicos/" class="nav-link">Serviços</a></li> </ul></div><div id="menu-mobile" class="collapse navbar-collapse"><ul id="menu-superior-1" class="nav navbar-nav"><li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7178 nav-item"><a title="SECRETARIA DA SAÚDE" target="_blank" href="http://www.saude.ce.gov.br/" class="nav-link">SECRETARIA DA SAÚDE</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-9406 nav-item"><a title="WEBMAIL" href="http://webmail.esp.ce.gov.br/zimbra/?loginOp=logout" class="nav-link">WEBMAIL</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-21622 nav-item"><a title="CENTRAL DE SUPORTE" href="https://centraldesuporte.esp.ce.gov.br/otrs/customer.pl" class="nav-link">CENTRAL DE SUPORTE</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children dropdown menu-item-15 nav-item"><a title="MAIS SITES" href="#" data-toggle="dropdown" aria-haspopup="true" aria-expanded="false" class="dropdown-toggle nav-link" id="menu-item-dropdown-15">MAIS SITES</a> <ul class="dropdown-menu" aria-labelledby="menu-item-dropdown-15" role="menu"> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-13 nav-item"><a title="PORTAL DO GOVERNO" target="_blank" href="http://www.ceara.gov.br" class="dropdown-item">PORTAL DO GOVERNO</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7179 nav-item"><a title="MINISTÉRIO DA SAÚDE" target="_blank" href="http://portalms.saude.gov.br/" class="dropdown-item">MINISTÉRIO DA SAÚDE</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-18 nav-item"><a title="SEFAZ" target="_blank" href="http://www.sefaz.ce.gov.br" class="dropdown-item">SEFAZ</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-17 nav-item"><a title="SEPLAG" target="_blank" href="http://www.seplag.ce.gov.br/" class="dropdown-item">SEPLAG</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7180 nav-item"><a title="CASA CIVIL" target="_blank" href="http://www.casacivil.ce.gov.br/" class="dropdown-item">CASA CIVIL</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7186 nav-item"><a title="FIOCRUZ" target="_blank" href="https://portal.fiocruz.br/" class="dropdown-item">FIOCRUZ</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7187 nav-item"><a title="REDE BRASILEIRA DE ESCOLAS DE SAÚDE DO GOVERNO" target="_blank" href="http://rededeescolas.ensp.fiocruz.br/" class="dropdown-item">REDE BRASILEIRA DE ESCOLAS DE SAÚDE DO GOVERNO</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7185 nav-item"><a title="DIÁRIO OFICIAL DO ESTADO" target="_blank" href="http://www.ceara.gov.br/?s=DI%C3%81RIO+OFICIAL" class="dropdown-item">DIÁRIO OFICIAL DO ESTADO</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7181 nav-item"><a title="BIBLIOTECA VIRTUAL EM SAÚDE (BVS)" target="_blank" href="http://brasil.bvs.br/" class="dropdown-item">BIBLIOTECA VIRTUAL EM SAÚDE (BVS)</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7182 nav-item"><a title="PORTAL DA TRANSPARÊNCIA" target="_blank" href="https://cearatransparente.ce.gov.br/" class="dropdown-item">PORTAL DA TRANSPARÊNCIA</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7183 nav-item"><a title="PORTAL DO SOFTWARE LIVRE" target="_blank" href="http://softwarelivre.ceara.gov.br/" class="dropdown-item">PORTAL DO SOFTWARE LIVRE</a></li> <li itemscope="itemscope" itemtype="https://www.schema.org/SiteNavigationElement" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-7184 nav-item"><a title="PROGRAMA NACIONAL TELESSAÚDE" target="_blank" href="http://portalms.saude.gov.br/trabalho-educacao-e-qualificacao/gestao-da-educacao/qualificacao-profissional/telessaude/programa-nacional-telessaude-brasil-redes" class="dropdown-item">PROGRAMA NACIONAL TELESSAÚDE</a></li> </ul> </li> </ul></div> </nav> </div> <div class="col d-flex align-items-center justify-content-end"> <!-- GTranslate --> <div class="gtranslate_wrapper" id="gt-wrapper-16228933"></div> <!-- Acessibilidade --> <ul class="menu-accessibility d-flex m-0 p-0"> <li class="menu-accessibility__item"> <a href="#" class="menu-accessibility__link menu-accessibility__link--normal" title="Fonte tamanho normal"> <img src="https://www.esp.ce.gov.br/wp-content/themes/ceara2017/assets/images/font-normal-02.svg" alt="Fonte tamanho normal" class="menu-accessibility__img" width="24" height="24"> </a> </li> <li class="menu-accessibility__item"> <a href="#" class="menu-accessibility__link menu-accessibility__link--decrease" title="Diminuir a fonte"> <img src="https://www.esp.ce.gov.br/wp-content/themes/ceara2017/assets/images/font-less-02.svg" alt="Dominuir a fonte" class="menu-accessibility__img" width="24" height="24"> </a> </li> <li class="menu-accessibility__item"> <a href="#" class="menu-accessibility__link menu-accessibility__link--increase" title="Aumentar a fonte"> <img src="https://www.esp.ce.gov.br/wp-content/themes/ceara2017/assets/images/font-plus-02.svg" alt="Aumentar a fonte" class="menu-accessibility__img" width="24" height="24"> </a> </li> <li class="menu-accessibility__item"> <a href="#" class="menu-accessibility__link menu-accessibility__link--contraste" title="Contraste da tela"> <img src="https://www.esp.ce.gov.br/wp-content/themes/ceara2017/assets/images/icon-contraste-02.svg" alt="Contraste da tela" class="menu-accessibility__img" width="24" height="24"> </a> </li> </ul> </div> </div> <div class="container"> <div class="row"> <!-- Logotipo institucional do Governo do Estado do Ceará --> <div class="col p-0"> <div class="p-1"> <a href="https://www.esp.ce.gov.br" class="d-block w-100"> <img class="w-100 mt-0 mb-0" src="https://www.esp.ce.gov.br/wp-content/uploads/sites/78/2023/02/LOGOS-SITE-DA-ESP-CABECALHO.png" alt="LOGOS-SITE-DA-ESP-CABEÇALHO"> </a> <form action="https://www.ceara.gov.br" method="get" class="form-search-mobile my-2"> <div class="input-group"> <input type="text" class="form-control" name="s" placeholder="Pesquisar..." aria-label="Pesquisar..." aria-describedby="button-search" value=""> <button class="btn btn-outline-secondary" type="submit" id="button-search"> <img src="https://www.ceara.gov.br/wp-content/themes/ceara2017/assets/images/busca-icon.png" alt="Ícone de busca"> </button> </div> </form> </div> </div> </div> </div> </div> </header> </div>]]>
616 <![CDATA[<div style="text-align: center"></div>]]>
618 <![CDATA[<p style="text-align: justify"><strong><a href="http://sou.cge.ce.gov.br/inicialPublico.seam"> Clique Aqui (Sistema de Ouvidoria &#8211; SOU)</a></strong> para registrar elogios, sugestões, solicitações de serviço, críticas, reclamações e denúncia referentes aos serviços prestados pelo Governo do Estado.</p>]]>
619 <![CDATA[<p style="text-align: justify"> ;</p>]]>
620 <![CDATA[<p style="text-align: center"><span style="font-size: 14pt"><strong>Política de Ouvidoria</strong></span></p>]]>
620 <![CDATA[<span style="font-size: 14pt"><strong>Política de Ouvidoria</strong></span>]]>
621 <![CDATA[<p style="text-align: center"><span style="font-size: 10pt"><strong> </strong></span></p>]]>
621 <![CDATA[<span style="font-size: 10pt"><strong> </strong></span>]]>
622 <![CDATA[<p style="text-align: justify">A Política de Ouvidoria do Estado do Ceará visa fomentar a participação da sociedade e o exercício do controle social, assegurando o direito à cidadania e à transparência dos serviços prestados pelo Poder Executivo Estadual, com atuação ética, equânime e isenta, por meio da escuta imparcial das partes envolvidas, preservando o direito de livre expressão e julgamento do cidadão.</p>]]>
623 <![CDATA[<p style="text-align: justify"> ;</p>]]>
624 <![CDATA[<p style="text-align: justify">Nesse sentido, a Ouvidoria atua como canal de intermediação do processo de participação popular, possibilitando ao cidadão contribuir com a implementação das políticas públicas e a avaliação dos serviços prestados.</p>]]>
625 <![CDATA[<p style="text-align: justify">A Rede de Ouvidorias é composta pelas Ouvidorias Setoriais dos órgãos e entidades do Poder Executivo Estadual, a quem cabe atuar na apuração e resposta das manifestações apresentadas pelo cidadão. É pautada nos princípios da horizontalidade e descentralização dos processos, exercendo a função de intermediadora dos cidadãos junto às instituições em que atuam, viabilizando um canal de comunicação.</p>]]>
626 <![CDATA[<p style="text-align: justify"> ;</p>]]>
627 <![CDATA[<p style="text-align: justify">A Rede de Ouvidorias do Estado do Ceará é composta por 66 Ouvidorias Setoriais, distribuídas em cada órgão ou entidade do Governo do Estado. Além disso, dispõe ainda da rede interna regulamentada da Secretaria da Saúde &#8211; Sesa com 55 ouvidorias distribuídas nas unidades assistenciais de saúde, nas Coordenadorias Regionais de Saúde (integrantes da estrutura organizacional da Sesa), nas unidades assistenciais de saúde qualificadas como organização social e nas unidades assistenciais de saúde dos consórcios públicos.</p>]]>
628 <![CDATA[<p style="text-align: center"> ;</p>]]>
629 <![CDATA[<p style="text-align: center"><strong><span style="font-size: 14pt">Canais de Acesso pelo Cidadão</span></strong></p>]]>
629 <![CDATA[<span style="font-size: 14pt">Canais de Acesso pelo Cidadão</span>]]>
630 <![CDATA[<p style="text-align: justify"> ;</p>]]>
631 <![CDATA[<p style="text-align: justify">A Controladoria e Ouvidoria Geral do Estado &#8211; CGE disponibiliza canais gratuitos de atendimento ao cidadão, voltados ao exercício do controle social e ao fomento das políticas públicas, colocando à disposição recursos telefônicos, da rede mundial de computadores e atendimento presencial, de modo a viabilizar com celeridade a recepção e o registro das manifestações apresentadas, tais como: sugestões, elogios, reclamações, críticas, denúncias, solicitações de serviços e informações pertinentes ao Poder Executivo Estadual.</p>]]>
632 <![CDATA[<p style="text-align: justify"> ;</p>]]>
633 <![CDATA[<h3 style="color: #4f8a75; text-align: justify; background: #b2cfc4 none repeat scroll 0% 0%">Central de Atendimento Telefônico da Ouvidoria Geral do Estado (Telefone 155)</h3>]]>
634 <![CDATA[<p style="text-align: justify"> ;</p>]]>
639 <![CDATA[<p style="text-align: justify">O atendimento telefônico, por meio do número 155, é feito pela Central de Atendimento da Ouvidoria, criada em janeiro de 2008, situada na cidade de Canindé. Constitui-se em um dos principais canais receptores e porta de entrada das demandas de ouvidoria de todo o Estado e vem permitindo a universalização dos serviços prestados pela Ouvidoria do Estado do Ceará.</p>]]>
640 <![CDATA[<p style="text-align: justify"> ;</p>]]>
641 <![CDATA[<p style="text-align: justify">Horário de Atendimento: segunda a sexta-feira das 8h às 20h<br />Telefone: 155 (ligação gratuita)<br />Endereço: Rua Raimundo Alconforado Nº 777, bloco B, Bairro Alto Guaramiranga, Cep 62700-000 Canindé-CE</p>]]>
648 <![CDATA[<h3 style="color: #4f8a75; text-align: justify; background: #b2cfc4 none repeat scroll 0% 0%">Sistema de Ouvidoria-SOU</h3>]]>
649 <![CDATA[<p style="text-align: justify"> ;</p>]]>
655 <![CDATA[<p style="text-align: justify">Instituído pelo Decreto nº. 30.474/2011, o SOU é uma ferramenta informatizada desenvolvida para otimizar o atendimento das manifestações dos cidadãos encaminhadas à Ouvidoria, compreendendo o registro, o tratamento e o retorno ao cidadão.</p>]]>
656 <![CDATA[<p style="text-align: justify"> ;</p>]]>
657 <![CDATA[<p style="text-align: justify">A utilização da ferramenta apresenta as seguintes vantagens: permite dar encaminhamento imediato da manifestação à Ouvidoria do órgão competente; facilita o cadastro dos dados; possui recurso de inclusão de anexos na manifestação; apresenta a localização das ouvidorias setoriais por meio da ferramenta GoogleMaps; possibilita o acompanhamento de todo o andamento da manifestação, além de permitir a complementação de informações na manifestação.</p>]]>
658 <![CDATA[<p style="text-align: justify"> ;</p>]]>
659 <![CDATA[<p style="text-align: justify">O SOU também contempla o módulo do Sistema de Informação ao Cidadão &#8211; SIC utilizado para o registro e o atendimento das solicitações de informação, com recursos e procedimentos em conformidade com a Lei de Acesso à Informação.</p>]]>
660 <![CDATA[<p style="text-align: justify"> ;</p>]]>
661 <![CDATA[<p style="text-align: justify">No endereço eletrônico <strong><span style="color: #003300"><a href="http://sou.cge.ce.gov.br/inicialPublico.seam" target="_blank"><span style="color: #003300">www.ouvidoria.ce.gov.br</span></a></span></strong> o cidadão acessa o Sistema de Ouvidoria – SOU para registrar sua manifestação.</p>]]>
661 <![CDATA[<span style="color: #003300"><a href="http://sou.cge.ce.gov.br/inicialPublico.seam" target="_blank"><span style="color: #003300">www.ouvidoria.ce.gov.br</span></a></span>]]>
661 <![CDATA[<span style="color: #003300">www.ouvidoria.ce.gov.br</span>]]>
662 <![CDATA[<p style="text-align: justify"><img decoding="async" loading="lazy" src="https://www.cidades.ce.gov.br/images/pdf.png" border="0" alt="pdf" width="16" height="16" /> <font color="#99CC00"><a href="http://www.cge.ce.gov.br/index.php/regulamentomenu/doc_download/1070-manual-do-sistema-informatizado-de-ouvidoria" target="_blank">Como Registrar Manifestação</a></font></p>]]>
668 <![CDATA[<h3 style="color: #4f8a75; text-align: justify; background: #b2cfc4 none repeat scroll 0% 0%">Redes Sociais (Facebook e Twitter)</h3>]]>
669 <![CDATA[<p style="text-align: justify"> ;</p>]]>
674 <![CDATA[<p style="text-align: justify">O Governo do Estado do Ceará, por meio da Controladoria e Ouvidoria Geral do Estado &#8211; CGE, disponibiliza na internet mais dois canais de atendimento para os cidadãos que necessitam fazer contato com a Ouvidoria. Seguindo uma tendência mundial, o Estado também atende sua população através do microblog Twitter (@OuvidoriaCeara) e do Facebook da Ouvidoria Geral do Governo do Estado do Ceará.</p>]]>
675 <![CDATA[<p style="text-align: justify"> ;</p>]]>
676 <![CDATA[<p style="text-align: justify">Os canais de atendimento nas redes sociais seguem os procedimentos e as regulamentações já existentes para as demais vias de acesso à Ouvidoria. As demandas dos cidadãos que forem recebidas através do Twitter ou Facebook serão cadastradas por técnicos da CGE no Sistema de Ouvidoria &#8211; SOU, de onde serão encaminhadas para os órgãos e entidades do governo responsáveis pelo assunto em questão.</p>]]>
677 <![CDATA[<p style="text-align: justify"> ;</p>]]>
678 <![CDATA[<p style="text-align: justify"><strong><span style="color: #003300"><a href="http://www.facebook.com/ouvidoriaceara" target="_blank" title="Facebook - Ouvidoria"><span style="color: #003300">Rede Social &#8211; Facebook</span></a></span></strong><br /><strong><span style="color: #003300"><a href="https://twitter.com/@OuvidoriaCeara" target="_blank" title="Twitter - Ouvidoria"><span style="color: #003300">Rede Social &#8211; Twitter</span></a></span></strong></p>]]>
678 <![CDATA[<span style="color: #003300"><a href="http://www.facebook.com/ouvidoriaceara" target="_blank" title="Facebook - Ouvidoria"><span style="color: #003300">Rede Social &#8211; Facebook</span></a></span>]]>
678 <![CDATA[<span style="color: #003300">Rede Social &#8211; Facebook</span>]]>
678 <![CDATA[<span style="color: #003300"><a href="https://twitter.com/@OuvidoriaCeara" target="_blank" title="Twitter - Ouvidoria"><span style="color: #003300">Rede Social &#8211; Twitter</span></a></span>]]>
678 <![CDATA[<span style="color: #003300">Rede Social &#8211; Twitter</span>]]>
680 <![CDATA[<p style="text-align: justify"> ;</p>]]>
688 <![CDATA[<h3 style="color: #4f8a75; text-align: justify; background: #b2cfc4 none repeat scroll 0% 0%">Atendimento Presencial</h3>]]>
689 <![CDATA[<p style="text-align: justify">Além dos canais anteriormente mencionados, a Escola de Saúde Pública do Ceará disponibiliza aos cidadãos o atendimento presencial ou por correspondência.</p>]]>
690 <![CDATA[<p style="text-align: justify"> ;</p>]]>
691 <![CDATA[<p style="text-align: justify">O atendimento presencial pode ser buscado na sede da CGE ou em qualquer órgão ou entidade do Poder Executivo Estadual.</p>]]>
692 <![CDATA[<p style="text-align: justify"> ;</p>]]>
693 <![CDATA[<p style="text-align: justify"><a href="http://www.cge.ce.gov.br/index.php/ouvidoria/rede-de-ouvidorias/rede-de-ouvidorias" target="_blank"><strong><span style="color: #003300"><span style="color: #003300">Clique aqui</span> </span></strong></a>e visualize o nome do ouvidor, telefone, e-mail, endereço e horário de atendimento das Ouvidorias Setoriais do Poder Executivo Estadual.</p>]]>
693 <![CDATA[<span style="color: #003300"><span style="color: #003300">Clique aqui</span> </span>]]>
693 <![CDATA[<span style="color: #003300">Clique aqui</span>]]>
698 <![CDATA[<h3 style="color: #4f8a75; text-align: justify; background: #b2cfc4 none repeat scroll 0% 0%">Relatórios Gerenciais</h3>]]>
699 <![CDATA[<p style="text-align: justify"> ;</p>]]>
863 <![CDATA[<div class="row Infos" style="border-top:none;"> <div class="dt-2 NomeSite"> <a class="link-gov" href="http://WWW.ESP.CE.GOV.BR"> <h2>ESP.CE.GOV.BR</h2> </a> </div> <div class="dt-10 Direitos"> <div> <div class="textwidget"> <div class="box"><h2>Escola de Saúde Pública do Ceará</h2> <p> Av. Antônio Justa, 3161, Meireles - Fone: (85) 3101.1398<br> Fortaleza, CE<br> CEP: 60165-090 </p></div> <div class="box"><h2>Horário de Atendimento</h2> <p>8 às 17 horas</p></div> <div class="box"> <h2 class="canais">Nossos canais</h2> <div class="redes"> <ul class="menu"> <li class="facebook redesLinkRodape"> <a href="https://facebook.com/espceara" style="overflow: hidden;" target="_blank">Facebook</a> </li> <li class="instagram redesLinkRodape"> <a href="https://instagram.com/espceara" style="overflow: hidden;" target="_blank">Instagram</a> </li> <li class="youtube redesLinkRodape"> <a href="https://youtube.com/espceara" style="overflow: hidden;" target="_blank">Youtube</a> </li> </ul> </div> </div> <div class="box copyright"> <p> © 2017 - 2023 – governo do estado do ceará<br> todos os direitos reservados </p> </div> </div> </div> </div> </div>]]>
889 <![CDATA[<a href="https://facebook.com/espceara" style="overflow: hidden;" target="_blank">Facebook</a>]]>
892 <![CDATA[<a href="https://instagram.com/espceara" style="overflow: hidden;" target="_blank">Instagram</a>]]>
895 <![CDATA[<a href="https://youtube.com/espceara" style="overflow: hidden;" target="_blank">Youtube</a>]]>
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40 <![CDATA[<script type="text/javascript"> window._wpemojiSettings = {"baseUrl":"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/72x72\/","ext":".png","svgUrl":"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/","svgExt":".svg","source":{"wpemoji":"https:\/\/www.esp.ce.gov.br\/wp-includes\/js\/wp-emoji.js","twemoji":"https:\/\/www.esp.ce.gov.br\/wp-includes\/js\/twemoji.js"}}; /** * @output wp-includes/js/wp-emoji-loader.js */ ( function( window, document, settings ) { var src, ready, ii, tests; // Create a canvas element for testing native browser support of emoji. var canvas = document.createElement( 'canvas' ); var context = canvas.getContext && canvas.getContext( '2d' ); /** * Checks if two sets of Emoji characters render the same visually. * * @since 4.9.0 * * @private * * @param {number[]} set1 Set of Emoji character codes. * @param {number[]} set2 Set of Emoji character codes. * * @return {boolean} True if the two sets render the same. */ function emojiSetsRenderIdentically( set1, set2 ) { var stringFromCharCode = String.fromCharCode; // Cleanup from previous test. context.clearRect( 0, 0, canvas.width, canvas.height ); context.fillText( stringFromCharCode.apply( this, set1 ), 0, 0 ); var rendered1 = canvas.toDataURL(); // Cleanup from previous test. context.clearRect( 0, 0, canvas.width, canvas.height ); context.fillText( stringFromCharCode.apply( this, set2 ), 0, 0 ); var rendered2 = canvas.toDataURL(); return rendered1 === rendered2; } /** * Detects if the browser supports rendering emoji or flag emoji. * * Flag emoji are a single glyph made of two characters, so some browsers * (notably, Firefox OS X) don't support them. * * @since 4.2.0 * * @private * * @param {string} type Whether to test for support of "flag" or "emoji". * * @return {boolean} True if the browser can render emoji, false if it cannot. */ function browserSupportsEmoji( type ) { var isIdentical; if ( ! context || ! context.fillText ) { return false; } /* * Chrome on OS X added native emoji rendering in M41. Unfortunately, * it doesn't work when the font is bolder than 500 weight. So, we * check for bold rendering support to avoid invisible emoji in Chrome. */ context.textBaseline = 'top'; context.font = '600 32px Arial'; switch ( type ) { case 'flag': /* * Test for Transgender flag compatibility. This flag is shortlisted for the Emoji 13 spec, * but has landed in Twemoji early, so we can add support for it, too. * * To test for support, we try to render it, and compare the rendering to how it would look if * the browser doesn't render it correctly (white flag emoji + transgender symbol). */ isIdentical = emojiSetsRenderIdentically( [ 0x1F3F3, 0xFE0F, 0x200D, 0x26A7, 0xFE0F ], [ 0x1F3F3, 0xFE0F, 0x200B, 0x26A7, 0xFE0F ] ); if ( isIdentical ) { return false; } /* * Test for UN flag compatibility. This is the least supported of the letter locale flags, * so gives us an easy test for full support. * * To test for support, we try to render it, and compare the rendering to how it would look if * the browser doesn't render it correctly ([U] + [N]). */ isIdentical = emojiSetsRenderIdentically( [ 0xD83C, 0xDDFA, 0xD83C, 0xDDF3 ], [ 0xD83C, 0xDDFA, 0x200B, 0xD83C, 0xDDF3 ] ); if ( isIdentical ) { return false; } /* * Test for English flag compatibility. England is a country in the United Kingdom, it * does not have a two letter locale code but rather an five letter sub-division code. * * To test for support, we try to render it, and compare the rendering to how it would look if * the browser doesn't render it correctly (black flag emoji + [G] + [B] + [E] + [N] + [G]). */ isIdentical = emojiSetsRenderIdentically( [ 0xD83C, 0xDFF4, 0xDB40, 0xDC67, 0xDB40, 0xDC62, 0xDB40, 0xDC65, 0xDB40, 0xDC6E, 0xDB40, 0xDC67, 0xDB40, 0xDC7F ], [ 0xD83C, 0xDFF4, 0x200B, 0xDB40, 0xDC67, 0x200B, 0xDB40, 0xDC62, 0x200B, 0xDB40, 0xDC65, 0x200B, 0xDB40, 0xDC6E, 0x200B, 0xDB40, 0xDC67, 0x200B, 0xDB40, 0xDC7F ] ); return ! isIdentical; case 'emoji': /* * Why can't we be friends? Everyone can now shake hands in emoji, regardless of skin tone! * * To test for Emoji 14.0 support, try to render a new emoji: Handshake: Light Skin Tone, Dark Skin Tone. * * The Handshake: Light Skin Tone, Dark Skin Tone emoji is a ZWJ sequence combining 🫱 Rightwards Hand, * 🏻 Light Skin Tone, a Zero Width Joiner, 🫲 Leftwards Hand, and 🏿 Dark Skin Tone. * * 0x1FAF1 == Rightwards Hand * 0x1F3FB == Light Skin Tone * 0x200D == Zero-Width Joiner (ZWJ) that links the code points for the new emoji or * 0x200B == Zero-Width Space (ZWS) that is rendered for clients not supporting the new emoji. * 0x1FAF2 == Leftwards Hand * 0x1F3FF == Dark Skin Tone. * * When updating this test for future Emoji releases, ensure that individual emoji that make up the * sequence come from older emoji standards. */ isIdentical = emojiSetsRenderIdentically( [0x1FAF1, 0x1F3FB, 0x200D, 0x1FAF2, 0x1F3FF], [0x1FAF1, 0x1F3FB, 0x200B, 0x1FAF2, 0x1F3FF] ); return ! isIdentical; } return false; } /** * Adds a script to the head of the document. * * @ignore * * @since 4.2.0 * * @param {Object} src The url where the script is located. * @return {void} */ function addScript( src ) { var script = document.createElement( 'script' ); script.src = src; script.defer = script.type = 'text/javascript'; document.getElementsByTagName( 'head' )[0].appendChild( script ); } tests = Array( 'flag', 'emoji' ); settings.supports = { everything: true, everythingExceptFlag: true }; /* * Tests the browser support for flag emojis and other emojis, and adjusts the * support settings accordingly. */ for( ii = 0; ii < tests.length; ii++ ) { settings.supports[ tests[ ii ] ] = browserSupportsEmoji( tests[ ii ] ); settings.supports.everything = settings.supports.everything && settings.supports[ tests[ ii ] ]; if ( 'flag' !== tests[ ii ] ) { settings.supports.everythingExceptFlag = settings.supports.everythingExceptFlag && settings.supports[ tests[ ii ] ]; } } settings.supports.everythingExceptFlag = settings.supports.everythingExceptFlag && ! settings.supports.flag; // Sets DOMReady to false and assigns a ready function to settings. settings.DOMReady = false; settings.readyCallback = function() { settings.DOMReady = true; }; // When the browser can not render everything we need to load a polyfill. if ( ! settings.supports.everything ) { ready = function() { settings.readyCallback(); }; /* * Cross-browser version of adding a dom ready event. */ if ( document.addEventListener ) { document.addEventListener( 'DOMContentLoaded', ready, false ); window.addEventListener( 'load', ready, false ); } else { window.attachEvent( 'onload', ready ); document.attachEvent( 'onreadystatechange', function() { if ( 'complete' === document.readyState ) { settings.readyCallback(); } } ); } src = settings.source || {}; if ( src.concatemoji ) { addScript( src.concatemoji ); } else if ( src.wpemoji && src.twemoji ) { addScript( src.twemoji ); addScript( src.wpemoji ); } } } )( window, document, window._wpemojiSettings ); </script>]]>
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